Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment unless a 24hr courier is selected, all packages are shipped via Interlink Express, Royal Mail with tracking and drop-off without signature. If you prefer delivery next working day please select Interlink Express which will require a signature, an additional cost will be applied, so please contact us before choosing this method. You can also opt to collect from our retail outlet an additional £1.00 charge will be applied at checkout if this option is selected. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Before Returning any item please contact info@utcuk.com or call 0121 525 5111